Frequently Asked Questions About Fresh Wash Laundromat
Self Service Laundry Questions:
What are your hours?
Monday-Friday, we open at 6:30 a.m. and close at 10 p.m. Saturday and Sunday, we open at 5 a.m. and close at 10 p.m. Our last wash is at 7:30 p.m. which gives you plenty of time to get your laundry finished.
I have a large family. Do you have any large washing machines?
Yes, we have an 80 pound washing machine and several 60 pound washing machines! The 80 pound washing machine does the equivalent of 8 top load washing machines.
Are you a coin or card store?
Both our Plainfield location and our Elizabeth location are card only laundromats.
Is there parking?
Yes, we are in a strip center with plenty of parking.
Wash & Fold Questions:
What is the turnaround time?
The normal turnaround time is 24 hours, but we do have same day service that costs a little more.
Do you have your choice of detergents?
We include a high-grade commercial laundry detergent, but if you desire Tide or a non-toxic, plant-based detergent, there is a small extra charge.
Are you willing to launder comforters?
Yes, we do, but they are priced by the piece not by the pound.
What is the minimum?
The minimum is 10 pounds.
Pickup and Delivery Questions:
What days of the week do you pickup?
Seven days a week.
What is the turnaround time?
We will return your clothes the following day.
What if I can't be home when you pickup or deliver my clothes?
You can leave us a message in the software as to where you are going to leave the clothes or where we should leave it. Examples are the front porch, the back porch, the garage, behind the gate or with the apartment manager. Keep in mind that if it is rainy outdoors, you are best off having it be in a covered place.
What happens if I sign up for weekly and I go on a vacation?
Let us know--we can suspend service for that week--call the store, or tell your driver.
Do I have to sign a contract?
No contract and you can opt out anytime you want.
What is the minimum for pickup?
The minimum is 20 lb.